About Us

Reliable Help started out as an online business listing service. Our aim was and still is to connect customers with local businesses.

Once we have connected customers with business it is important to understand the customer journey to making a purchase.

The following graphic illustrates a typical customer journey. It is often referred to as a sales funnel or marketing funnel. Our product takes into account each stage of this journey so that every business attracts the right customers and ensures that making sales are easy and convenient.

Reliable Help Customer Sales Journey
Our Products and Services:

We have boxed a few products that will take care of every step of the customers sales journey so that your business marketing campaigns are successfull.

What is in the box?

Webpage
Giving your business an online presence which customers can visit to see what your business has to offer. Here your customers will be able to make online purchases via the integrated WhatsApp shopping cart. They will be able to install your PWA (Progressive Web Application) on their devices. They will also be able to opt-in to receive push notifications from you.

QR Code
QR (Quick Response) Code marketing is the new marketing standard. It provides a quick and effective way to direct visitors to your webpage. Your QR Code will be easily distinguishable as it will contain you logo so that customers can associate it with your brand.

Push Notifications
Push notifications are a great direct marketing tool. Before you can send a notification to your customer, your customer has to agree to it. By visiting your webpage and opting-in for notifications your customer has shown an interest in your products/services. You can now engage your customers with products/services for them to consider.

Integrated WhatsApp Shopping Cart
The easier you make it for customers to buy from you, the more sales you will make. We have integrated a WhatsApp shopping cart. This is better than traditional web-based shopping carts as customers don’t 1st have to register before buying from you, no need to remember passwords etc. WhatsApp being the most popular messaging app, you have access to millions of potential buyers. Click and Collect or you can deliver, buying online has never been easier.

Progressive Web App (PWA)
A PWA is an app built on traditional web technologies. You customers are able to install it on their compliant devices, both desktop and mobile. PWA’s are delivered over the web making it easier for your customers to install as it can be done directly from your web page. PWA’s are generally faster than native apps. Once your customers have installed your app they have easier access to your content and shopping cart.